Customer Service

Thank you for your patience with our new site. We will be adding more info and functionality in the coming days. In the meantime, please refer to the below information so that we can assist you with anything you that you may need.

  • All orders are shipped via USPS on the same day or next business day.
  • If you have health-related questions for Alex White, MD, please send them to
  • All tracking info will be in your confirmation email.
  • If you have a question about your shipment or returns, please direct them to
  • If you want a live callback, please drop us a note at and include your preferred contact number. Callbacks usually occur within 90 minutes.